Privacy Policy

1. Information We Collect | المعلومات التي نجمعها

When you place an order or create an account, we collect: your name, email address, phone number, shipping address, and payment information. We also collect browsing data through cookies to improve your experience.

عند تقديم طلب أو إنشاء حساب، نجمع: اسمك، بريدك الإلكتروني، رقم هاتفك، عنوان الشحن، ومعلومات الدفع. كما نجمع بيانات التصفح عبر ملفات تعريف الارتباط لتحسين تجربتك.

2. How We Use Your Information | كيف نستخدم معلوماتك

• Processing and delivering your orders
• Communicating about your orders and account
• Improving our products and services
• Sending promotional offers (with your consent)

3. Data Protection | حماية البيانات

We use industry-standard security measures including SSL encryption to protect your personal data. Payment information is processed through secure third-party payment providers and is never stored on our servers.

4. Third-Party Sharing | مشاركة البيانات

We do not sell your personal information. We only share data with trusted partners necessary for order fulfillment (shipping carriers, payment processors).

5. Your Rights | حقوقك

You have the right to access, correct, or delete your personal data at any time. Contact us at Contact@alpha9.ae for any privacy-related requests.

6. UAE Compliance | الامتثال لقوانين الإمارات

This policy complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and all applicable UAE regulations.